ScoutPrivacy Policy

Terms of Service — Lori Scout®

Last updated: 27 July 2026

These Terms of Service (“Terms”) govern your access to and use of Lori Scout® (“the Service”), operated by LORI Platform Inc. (“we”, “us”, “our”), a company incorporated in Ontario, Canada. By creating an account or using the Service, you agree to these Terms.

1. The Service

Lori Scout is an AI back-office assistant for logistics operations. When you connect an email account (via Google/Gmail or IMAP), the Service reads incoming logistics email to extract shipment data, matches carriers, generates documentation, and sends email on your behalf from your connected account.

2. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate information and promptly update it as needed. You must be at least 18 years old and authorized to bind your organization.

3. Connected email accounts

By connecting a Google account, you authorize Lori Scout to access your Gmail data under the scopes shown on Google’s consent screen, solely to provide the features described above. You may revoke this access at any time via your Google Account settings or within Lori Scout. Your use of Google data is also governed by our Privacy Policy.

4. Acceptable use

You agree not to use the Service to: violate any law or third-party rights; send spam or unlawful communications; upload malware; attempt to gain unauthorized access; or use the Service in a way that harms LORI Platform Inc. or other users.

5. Customer data

You retain ownership of your data. You grant us a limited license to process it solely to provide and improve the Service, as described in the Privacy Policy. You are responsible for having the necessary rights and consents for data you process through the Service.

6. Beta / availability

The Service is currently provided in beta and “as is”. We do not guarantee uninterrupted or error-free operation and may modify or discontinue features. We provide no warranties beyond those required by applicable law.

7. Limitation of liability

To the maximum extent permitted by law, LORI Platform Inc. is not liable for indirect, incidental, or consequential damages, or for loss of data, profits, or business, arising from your use of the Service. Our total liability is limited to the amount you paid us in the 12 months preceding the claim (or CAD $100 if none).

8. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access for breach of these Terms or to protect the Service or its users.

9. Changes to these Terms

We may update these Terms. Material changes will be communicated via the Service or by email, and the “Last updated” date will be revised. Continued use after changes constitutes acceptance.

10. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules.

11. Contact

LORI Platform Inc., 8 Nelson St W, 6th Floor, Brampton, ON, Canada — legal@loriplatform.com

This is a template prepared for launch; have it reviewed by qualified legal counsel before relying on it.